
Refund & Returns Policy
Last Updated: June 2026
At Healthy Merch, every item is printed specifically for your order. Because our products are custom-made on demand, we have a limited return and cancellation policy. Please review the information below before placing your order.
Order Cancellations
Orders may be canceled only before production has begun.
Once an order has entered production, it cannot be canceled, modified, or refunded. If you need to cancel an order, please contact us as soon as possible after placing it. We will do our best to accommodate your request if production has not yet started.
Returns
Due to the custom, made-to-order nature of our products, we do not accept returns.
Each item is printed specifically for the customer who ordered it and cannot be restocked or resold.
Exchanges
We do not offer exchanges.
Please review all product descriptions, color charts, sizing information, and customization details carefully before placing your order. If you are unsure about sizing, we encourage you to compare the provided measurements with a favorite shirt you already own.
Damaged, Defective, or Incorrect Items
Customer satisfaction is important to us. If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 14 days of delivery.
When contacting us, please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
If the issue is determined to be the result of a production error, printing defect, damage during production, or a fulfillment mistake, we will gladly provide a replacement or other appropriate resolution at no additional cost.
Quality Guarantee
We stand behind the quality of our products and workmanship. Every item is printed and inspected before it ships. If you experience a legitimate issue with your order, please reach out to us. We are committed to treating our customers fairly and will work with you to find a reasonable solution whenever possible.
Contact Us
If you have questions regarding this policy or need assistance with an order, please contact us using the contact information provided on our website.
Thank you for supporting Healthy Merch.
